|
Q: Why does my NetPeeker not show any
process?
A:
Please frist
make sure your NetPeeker is not the "cracked" one. There
are cracked versions available online. However, they will not
function properly. The process list in them will be empty.
If your copy
is not a cracked one, here is one workaround: Change your
registry value:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetPeeker\Start
from 1 to 3.
If it still doesn't work, please do following to help
us trace the issue:
1. Install the latest version of
NetPeeker.
2. Create a new file named "NPTRACE.LOG"
under windows directory:
for Win98/ME/XP, it will be
under"C:\WINDOWS".
for WinNT/2000, it will be
under "C:\WINNT".
By default, windows will not show
the file extension, so please make sure the file name is
"NPTRACE.LOG", not "NPTRACE.LOG.TXT".
3. Reboot the
machine and then start the NetPeeker.
4. Once you see the main windows showing empty process list,
go to windows directory, zip the "NPTRACE.LOG" and email it to
support@net-peeker.com
5.
Please Delete the log file after step 4, otherwise it will grow
very fast and eat up
your disk space.
Q: How to manually
uninstall NetPeeker? A:
In normal cases,
uninstalling through "Add/Delete Program" from Control Panel
is all you need.
In case that something happened, please do the
following to manually uninstall it:
1. Delete directory where you installed NetPeeker.
2. Delete driver file:
For Win2000/NT, it is
C:\WINNT\SYSTEM32\DRIVERS\NETPEEKER.SYS
For WinXP, it
is
C:\WINDOWS\SYSTEM32\DRIVERS\NETPEEKER.SYS
For Win98/ME, it is
C:\WINDOWS\SYSTEM\NetPkr.vxd
3. Delete registry key: HKEY_LOCAL_MACHINE\SOFTWARE\eMingSoftware\NetPeeker
4. For Win2000/NT/XP, delete the registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NetPeeker
5. For Win98/ME, remove line "Driver=NetPkr.vxd" in file C:\WINDOWS\SYSTEM.INI
6. For Win2000/NT/XP, search string "PNP_TDI" inside registry tree:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services. For every
instance found, look the "DependOnService" value, delete string "NetPeeker"
if any. (To remove single string from a REG_MULTI_SZ type, it's
better to use regedt32.exe)
7. Then, send me a email telling me why you don't like NetPeeker.
Q: After I installed NetPeeker, I cannot
access some websites. The pages look strange. A:
NetPeeker Popup killer is sensitive with html script tag. If
the web page you are viewing has html script bugs (unpaired
script tag), it may cause the issue above. In these cases, you
can add this website into the skip list.
Also, if the "Disable document.write" option
for the popup killer is enabled, some websites
may behave strangely. You can disable this feature if you see the
webpage displaying with issues.
Q: Is NetPeeker a spyware or
ad-ware? A:
NetPeeker does not contain any spyware or adware feature. NetPeeker needs to
access Internet only in two cases:
When you enabled "check update" feature or when you
are using WHOIS function. In the first case, NetPeeker accesses
www.net-peeker.com to get latest update information. In the
second case, NetPeeker accesses some
WHOIS servers such as whois.arin.net to get the information.
|
